Privacy Policy

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information:

• Full Name
• Email Address
• Mobile Number
• Shipping and Billing Address
• Payment Details (processed securely through third-party payment gateways)
• Order History

Automatically Collected Information:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on the Website
• Referral Source
• Cookies and Similar Technologies

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and deliver your orders
• Verify payments
• Communicate order updates
• Respond to customer support requests
• Improve our products and services
• Personalize your shopping experience
• Send promotional offers, discounts, and newsletters (only if you have opted in)
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

3. COOKIES

Our website uses cookies to:

• Remember your preferences
• Keep products in your shopping cart
• Improve website performance
• Analyze website traffic
• Provide a better browsing experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

4. PAYMENT SECURITY

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Payments are processed securely through trusted third-party payment gateways that use industry-standard encryption and security measures.

5. SHARING OF INFORMATION

We do not sell or rent your personal information.

We may share your information only with trusted service providers when necessary, including:

• Payment gateway providers
• Courier and logistics partners
• Technology and website service providers
• Government or legal authorities when required by law

These partners are expected to protect your information and use it only for the services they provide to us.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

7. MARKETING COMMUNICATIONS

If you subscribe to our newsletter or promotional communications, we may send you updates about:

• New product launches
• Gardening tips
• Seasonal offers
• Discount coupons
• Promotional campaigns

You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email or by contacting us.

8. YOUR RIGHTS

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your account details
• Delete your account (subject to legal and business record retention requirements)
• Opt out of promotional communications

To make a request, please contact us using the details below.

9. THIRD-PARTY SERVICES

Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before sharing your information.

10. CHILDREN’S PRIVACY

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated Effective Date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

12. CONTACT US